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Terms and Conditons Print E-mail

Placing your order means you understand and agree to all Bloomex Policies, Terms and Conditions.

Website Terms of Use

Use of the website is subject to specified terms, including liability, software, trademarks, online conduct and service parameters. 

Click to read detailed information about Terms of Use

Order and Return Policies

These policies oversee the following: 

  • Product issues, including damage, dissatisfaction, wrong item, etc. and how to report to customer service, the acceptable time frame for reporting issues, and what will be done for you. 
  • Order placement, changes, and cancellations, and the acceptable time frames and fees for each. 
  • US orders for delivery in Canada, including currency and provincial taxes.  

Click to read detailed information about Order and Return Policies.  

Delivery Policies

Our company delivery policies oversee the following: 

  • Delivery options 
  • Late Delivery
  • Address error, recipient not home
  • Surcharges for holidays and other
  • Same Day and Saturday Delivery policies

Click to read detailed information about Delivery Policies.

Substitution Policies

Company policy allows for substitution of equal or greater value, in specified situations, with specified outcomes. 

Click to read detailed information about Substitution Policies

Promotion Policies

From time to time, Bloomex may run promotions, offer discounts, coupons or specials, to target new and existing customers, subject to specific terms. 

Click to read detailed information about Promotion Policies