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Contains questions on our return, refund and exchange policies.
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Item Title
The wrong product was received. What should I do?
I am not satisfied with the quality of the product. What should I do?
I want a complete refund. How do I get one?
Is it really necessary that you ask for a picture of the product received?
What is your return policy?
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  • Troubleshooting  ( 2 items )
    This category covers any technical questions on the website and ordering process.
  • Products  ( 1 items )
    Questions about our products.
  • Payments  ( 1 items )
    Information on payment methods, problems and currency conversion.
  • Packaging  ( 1 items )
    What do my flowers look like when they are delivered?
  • My Order  ( 5 items )
    This category covers any questions you have about an order you have already placed.
  • Delivery  ( 5 items )
    Questions about delivery issues and delivery dates.
  • Example FAQs  ( 2 items )
    Here you will find an example set of FAQs.
  • Custom Orders  ( 2 items )
    This category describes all the information you need to get a quote for a custom order.